How to get started
- How to verify account?
- How to send and receive?
- How to protect Zebpay account?
- How does taxation work in India?
Buy and Sell
- How to place a buy order?
- How to place a sell order?
- How to cancel my pending buy or sell order?
- Where can I check my transaction history?
- What is partial order?
- On what basis do I become a market maker or a taker?
- How to do crypto-to-crypto trading?
- Fees and limits for crypto-to-crypto trading
- Crypto-to-crypto pairs supported on Zebpay
- What is intraday trading?
- What is the fees applicable for intraday trading?
- How can I do intraday trading on Zebpay?
- When will I get intraday trading rebate?
- Will intraday fees be applicable to trading of any cryptocurrency?
Send and Receive
- EOS - sending and receiving
- Bitcoin address upgrade
- How do I whitelist my address?
- What is address white-listing and why should I do it?
- Ether - sending and receiving
- Ripple - sending and receiving
- What is bitcoin?
- Is bitcoin legal in India?
- What if Indian government bans bitcoins?
- Top global bitcoin regulations
- Treatment of bitcoin in accounting books
- How do I import bitcoins from an existing wallet to Zebpay?
- Circuit limits on Zebpay
- Why is the price of a coin/token so high?
- RBI and virtual currencies
- How to verify company’s account on Zebpay?
- How do I complete second level verification?
- Why KYC is important for all types of transactions?
Altcoins and Forked Coins
- Disabling VeChain trading and transfers on Zebpay exchange
- TrueUSD (TUSD) FAQ
- Support for Augur contract upgrade
- Support for TRON mainnet token swap
- Support for EOS mainnet token swap
- ERC20 FAQ
- Why are few transactions restricted after PIN reset?
- How to reset PIN instantly?
- Will I lose my bitcoins or other cryptocurrencies if I lose my mobile?
- I have lost my phone, what to do?
- How is my Zebpay wallet secured?
Current Known Issues / Troubleshooting
- I am unable to send and receive IOST Token
- I cannot see newly launched coin in app
- Unable to update PAN card details
- I cannot see my receiving address - getting error
- I cannot see my balance after updating app
Rs Deposit and Withdrawal
- INR deposits and withdrawals paused
- FAQ related to our INR withdrawal announcement
- How can I change my bank details associated with Zebpay?