How to get started
- How to verify account?
- How to send and receive?
- How to protect Zebpay account?
- How does taxation work in India?
Buy and Sell
- Can I buy/sell with full balance in one go?
- How to place a buy order?
- How to place a sell order?
- How to cancel my pending buy or sell order?
- Where can I check my transaction history?
- What is partial order?
- How to view rate in native currency?
- How to favorite cryptocurrencies?
- How to do crypto-to-crypto trading?
- Fees and limits for crypto-to-crypto trading
- Crypto-to-crypto pairs supported on Zebpay
- What is intraday trading?
- What is the fees applicable for intraday trading?
- How can I do intraday trading on Zebpay?
- When will I get intraday trading rebate?
- Will intraday fees be applicable to trading of any cryptocurrency?
Send and Receive
- How to archive old/unused send address?
- EOS - sending and receiving
- Bitcoin address upgrade
- How do I whitelist my address?
- What is address white-listing and why should I do it?
- Ether - sending and receiving
- What is bitcoin?
- Is bitcoin legal in India?
- What if Indian government bans bitcoins?
- Top global bitcoin regulations
- Treatment of bitcoin in accounting books
- How do I import bitcoins from an existing wallet to Zebpay?
- How do I logout from Zebpay app?
- Circuit limits on Zebpay
- Why is the price of a coin/token so high?
- RBI and virtual currencies
- How to verify company’s account on Zebpay?
- How do I complete second level verification?
Altcoins and Forked Coins
- Support for CyberMiles' mainnet upgrade and token swap
- Zebpay's Update on Bitcoin Gold (BTG)
- Disabling VeChain trading and transfers on Zebpay exchange
- TrueUSD (TUSD) FAQ
- Support for Augur contract upgrade
- Support for TRON mainnet token swap
- Support for iOS 8.x
- Why are few transactions restricted after PIN reset?
- How to reset PIN instantly?
- Will I lose my bitcoins or other cryptocurrencies if I lose my mobile?
- I have lost my phone, what to do?
- How is my Zebpay wallet secured?
Current Known Issues / Troubleshooting
- I am unable to send and receive IOST Token
- I cannot see newly launched coin in app
- Unable to update PAN card details
- I cannot see my receiving address - getting error
- I cannot see my balance after updating app
Rs Deposit and Withdrawal
- Zebpay announcement about your Rupee balances
- Rs deposits and withdrawals paused
- FAQ related to our Rs withdrawal announcement
- How can I change my bank details associated with Zebpay?