Zebpay supports order lifecycle of 28 days. Your buy/sell order will be in the order book for 28 days from the date order was placed. If your order doesn’t get executed for 28 days or until you manually cancel the order within 28 days, your buy/sell order will be auto-canceled on the 29th day, 12:00 AM.
This is applicable for both INR-to-crypto and crypto-to-crypto buy/sell orders.
Any partial order that has exceeded the validity of 28 days, will be auto-canceled. In case of a buy partial order, the amount will be credited back to your wallet after auto-cancellation.
If you want to cancel your pending buy or sell order, follow the steps shown below:
1. Go to "My Orders". Click on "X" to the order you want to cancel.
2. Confirm your order cancellation by tapping on "yes" or "no".
3. You will now get a message that your cancel order request has been received.