Will I lose my bitcoins or other cryptocurrencies if I lose my mobile? Zebpay Team | February 21, 2018 10:28 No, you will not lose your investments. If you lose your mobile phone, your account cannot be accessed without your 4 digit PIN. Also if he keeps trying your PIN number, your Zebpay app will be locked after 3 wrong attempts. Zebpay account will automatically get locked after 3 wrong attempts. Once you get a new SIM card, you can reinstall Zebpay app on the new mobile phone. Once you enter your mobile number and PIN in the Zebpay app, your cryptocurrencies and transaction history will be visible on the new phone.