For Rs deposits done in following situations, we will not be able to accept your payment and will process your refund.
- You made a payment from a bank account that you did not register with Zebpay at the time of account verification (3rd party payment).
- You made a payment below the minimum amount we accept.
Minimum amount below which we shall not process refund: Rs 1,000
Refund processing charges: Rs 500
Process time: Due to long process to manually verify refund transactions, we take up to 2 weeks to process refunds.
If you wrongly deposited Rs 750 to our account, we shall not process this refund as it is below the minimum amount of Rs 1,000.
If you wrongly deposit Rs 2,000 to our account, we shall deduct Rs 500 as refund processing charges and process refund of Rs 1,500.