Read all instructions carefully in "Note" at the bottom of each verification screen. To complete your KYC, you need to verify:
Please enter your email ID and verify to complete registration. Please note we will email transactional details and offer personalized assistance to your verified email ID only (as per consent).
In personal details, please update below information as per the documents you are submitting for nationality and address proof.
- Residence country
- First name
- Last name
- Date of birth
- Street address
- Zip code
Nationality / ID Proof
- You can submit either nationality ID or passport as your nationality verification documents.
- Enter the document number that you are using for nationality proof.
- Please make sure that your selected nationality in the Personal detail section and your supportive document must be the same.
- You need to upload front side and rear side of the document, if applicable.
- Provide any document from National Id, Driving license, Utility bill (water, gas, electricity) of last 3 months (address should be in English language only), University student Id card or, bank statement.
- Enter the document number that you are using for address proof.
- Please make sure that your selected residence country in the Personal detail section and your supportive document must be the same.
- You need to upload the front side and rear side of the document, if applicable.
Record short selfie video while holding your mobile and follow the instructions:
- Keep your face within the ecliptic circle.
- Individually speak out the three unique digits as mentioned in the app.
- Turn your face as per instructions and complete your video.
Guidelines while uploading documents
- The document is valid until the expiry date specified on documents submitted. If expired, the document shall be considered not valid.
- Image of both sides of the document should be uploaded.
- Images should be in color and in high resolution (at least 300 dpi).
- Allowed formats: JPG, PNG.
- File size should not be more than 5 MB.
- Please make sure to update your KYC details in the English language only.
- To record video and upload documents, please allow Zebpay app camera, microphone, and storage access.
- KYC verification will be in pending status after you upload all your documents and update details as required. Only after successful verification, you will be able to approved status.
Only after KYC is verified, you will be able to able to update and verify your bank details. Here's a step-by-by guide on bank verification.